Terms of service

This page and the privacy policy together form the whole agreement between you and Compline ("Compline", "we"). Where the two disagree about how your data is handled, the privacy policy wins — it is the more specific document and the one written against the actual schema.

We may update these terms. Material changes are announced in the app before they take effect, and the "last updated" date above always reflects the current version. Continuing to use Compline after a change takes effect is how you accept it; if you would rather not, you can export everything and close your account without penalty.

You must be at least 16. Compline is not built for children and is not offered to them. If we learn an account belongs to someone under 16, we close it and delete its contents.

One human, one account. Accounts are personal. Do not share your credentials, and do not use someone else's. You are responsible for what happens under your account, so keep the password to yourself and tell us promptly if you think it has been compromised.

Accurate details. The email address on the account is how password resets, receipts and any notice under these terms reach you. Keep it current — a bounced address is not our failure to notify you.

You keep every intellectual property right in your entries, attachments, moods, habits and everything else you put into Compline. You grant us only the narrow, revocable licence technically required to operate the service for you: to store your content, transmit it between your devices and our infrastructure, index it so search works, and — only for the AI features you actually invoke — send the relevant text to the model providers named in the privacy policy.

That licence exists for no other purpose. Your writing is not sold, not shown to another user, not used to train anyone's model, and not used in marketing. The licence ends when you delete the content or your account.

Leaving is self-service. Settings → Export produces your whole journal as Markdown or a printable book, generated in your browser. Settings → Delete account removes your profile, every row that references it, and your uploaded files. Neither requires our approval or a support ticket.

Compline's own software, design, brand and copy remain ours. These terms give you a right to use the service, not a right to copy, resell, or reverse-engineer it.

AI output can be wrong. It can misread a pattern, overstate a correlation, or state something with confidence it has not earned. Treat reflections, correlations, forecasts and answers as prompts for your own thinking — not as findings, diagnoses, or advice you should act on unexamined.

No professional advice. Nothing Compline generates is medical, psychological, legal or financial advice, and no clinician, lawyer or adviser has reviewed it.

Credits and limits. AI features draw on the credit allowance of your plan; the ledger behind each action is visible in the app. We may change what an action costs as provider pricing moves, and we will not do so retroactively against credits you have already spent.

Availability. AI features depend on third-party providers. If one is down or drops us, the affected feature may be degraded or withdrawn — the rest of the journal keeps working, because storage and reading never depended on them.

Compline is provided as it is, without a guaranteed uptime figure. We run it carefully and we depend on suppliers — Supabase, Vercel and the AI providers — whose outages become ours. Maintenance, incidents and third-party failures all mean the service can be unavailable for a period.

Features change. We add, alter and occasionally remove them. When a removal would take away something material you are paying for, we say so in advance and you may cancel; we will not quietly hollow out a plan you subscribed to.

You can leave at any time, without asking and without explaining. Cancel the subscription in Settings → Subscription, export your journal, and delete the account. Nobody has to approve it and there is no retention flow standing between you and the door.

We may close an account that breaks the acceptable-use section, that we are legally required to close, or that has been dormant on the free plan for a long period — in that last case only after we have written to your email address and given you a fair chance to export first. Where the law allows it and the circumstances are not severe, we warn before we act.

Closure deletes your content as described in the privacy policy. Invoices survive where tax or accounting law requires it.

To the fullest extent the law allows, Compline is not liable for indirect or consequential loss — lost profit, lost opportunity, or loss arising from decisions you made on the strength of an AI insight. Our total liability for any claim relating to the service is capped at whatever you paid us in the twelve months before the claim arose, or USD 100 if that is greater.

Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud. If you are a consumer, you keep every statutory right your local law gives you, and where those rights conflict with this section, they win.

You agree to cover us against claims arising from content you uploaded or shared in breach of these terms.

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute — except that if you are a consumer elsewhere, you may also bring a claim in the courts of your own country, and the mandatory consumer law of your country of residence still applies to you.

Before anything formal, please write to us. Most disputes turn out to be a misunderstanding of a billing cycle, and they are settled fastest by email.

If a court finds any part of these terms unenforceable, the rest stays in force. Our not enforcing a term on one occasion does not waive it.

Questions, complaints or legal notices go to info@usecompline.com.